Wayne carshaw, an American scholar, studied the negotiation methods of Japanese industrial and commercial enterprises and provided the following negotiation tips to foreign negotiators
(1) As long as it is a formal negotiation, women cannot be allowed to participate. Japanese women are not allowed to participate in the management of large companies. In some important social occasions, Japanese people don't take women with them (which is hard to be accepted by professional women in Europe and America).
(2) Try not to send people under 35 to negotiate with the Japanese. Sending a young man to negotiate with a 65 year old Japanese manager means disrespect for his Japanese counterpart.
(3) Don't mistake Japanese courtesy for agreement. During the negotiation, the Japanese representative may keep nodding and saying, "Hi!" (yes). But when Japanese say this, they often don't agree, but remind each other that they are listening. This kind of expression is the same as that of "aha" or "I understand" in English. In short, the word "Shi" does not always mean "agree", especially in Japan.
(4) When the day's negotiators deliberate on a certain issue, they always become silent. This is often called some foreigners "Zhang Er Kong is confused". The funny thing is that whenever the Japanese representatives are silent, Westerners are easy to fall into a trap. When they wake up, they are too late to repent. For example, at & T and a Japanese company have entered into a commercial negotiation, and after everything has been settled, at & T signs a contract that has been accepted by both parties. But when the contract was sent to the president of the Japanese company for his signature, the president sat there motionless and meditated. Seeing this, the manager of ITT thought that the president of the Japanese company would not sign, so he quickly agreed to pay another 250000 US dollars to the Japanese side. In fact, the manager of at & T can save a lot of money for his company by just waiting a few minutes.
If you want to succeed in the negotiation with the Japanese, foreign scholars summarize the key points as follows: never tell the other party what you think in your heart, keep quiet, be patient, and be polite. In a word, we should be like the Japanese.
Chinese PinYin : Tong Ri Ben Ren Tan Pan De Yao Jue
Tips for negotiation with Japanese
When you want to arouse the other party's emotion, you can use aggressive questioning. Yao Ji Qi Dui Fang Qing Xu Shi Ke Yong Gong Ji Xing Ti Wen Fang Shi
Facial spots indicate pain. Mian Bu Ban Dian Yu Shi Zhe Bing Tong
Use more easy to understand words in impromptu speech. Ji Xi Jiang Hua Yao Duo Shi Yong Tong Su Yi Dong De Ci
Detecting people's heart from their voice. Cong Shuo Hua Sheng Yin Da Xiao Tan Ce Ren Xin
Removing concerns is probably just a cover. Jie Chu Gu Lv Hen Ke Neng Zhi Shi Yi Ge Huang Zi
Maintain good appearance, increase interpersonal attraction. Bao Chi Liang Hao De Yi Biao Zeng Jia Ren Ji Xi Yin Li
We should be able to suffer losses rationally. Ban Shi Yao Zuo Dao You Li Xing Di Chi Kui
Ask for the way and express your love to the person you love. Tou Shi Wen Lu Xiang Xin Yi De Ren Biao Da Ni De Ai
Pay attention to what you like when giving gifts. Song Li Yao Jiang Jiu Tou Qi Suo Hao
Press step by step and take the initiative. Bu Bu Jin Bi Ba Wo Zhu Dong
Using compliment apology. Yun Yong Zan Mei Shi Dao Qian Fa
Counting money and juggling, half the change. Shu Qian Bian Xi Fa Zhao Qian Shao Yi Ban