Yinjie Express(yin jie su di )

Shenzhen Yinjie Express Co., Ltd

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Shenzhen Yinjie Express Co., Ltd. is a limited company mainly engaged in the business of commercial bills of customers such as finance, insurance, video communication, and the express delivery and distribution services of bank cards.

Company profile

Shenzhen Yinjie Express Co., Ltd. was founded in 2005. Since its establishment, the company has been committed to the rapid development of the enterprise, focusing on the commercial bills of financial, insurance, video and other customers, as well as the express delivery and distribution services of bank cards. The company has more than 2000 square meters of office space, more than 600 direct delivery staff, more than 40 cars, more than 600 bicycles and mopeds. In addition to the headquarters office space, the company also has a professional distribution and sorting site. The Yinjie express service network covers every corner of Shenzhen, with 28 branch distribution agencies and more than 600 direct mail routes. In line with the service standard of "safety, quickness, pragmatism and innovation", and adhering to the enterprise spirit of "being honest and working hard", all staff of Yinjie have won the trust of customers and established a good service reputation. In the eyes of Yinjie people, customer requirements are the pursuit of the enterprise, and customer satisfaction is the goal of the enterprise.

corporate culture

Beyond the expectations of our customers is our goal. Honesty, gratitude and integrity are the cornerstone of our life. Innovation and enthusiasm are the driving force of our continuous progress. Unity and cooperation are our invincible weapons. Enterprise philosophy: honesty as the cornerstone, enterprise as the family, employees as the wealth, and customers as the direction. Enterprise spirit: honesty, work hard. Service standard: safety and speed Agile, pragmatic and innovative.

Products and services

1、 Delivery time and price: before 3pm, you can arrive on the same day. Pick up after 3 p.m. and arrive before 10 a.m. the next day. If it is received after 3pm, it is required to arrive on the same day. 2. Delivery time and price: before 2:00 p.m., you can arrive on the same day. Pick up after 2 p.m. and arrive before 10 a.m. the next day. If it is received after 2 pm, it will arrive the next day. Time and price of delivery from outside the Customs: collect in the morning and arrive in the afternoon; collect in the afternoon and arrive in the morning the next day. (4) the above is just a theory. In fact, it takes more than half a week to receive it on the same day, which is also very normal. Therefore, we often receive the SMS notice that will be delivered every day.

Network distribution

[Luohu District] Luohu station [Futian District] Yuanling station Jingtian station Shixia station [Nanshan District] Qiaocheng station Shekou station Gaoxin station [Bao'an District] Bao'an station Longhua station Guanlan point Shiyan point Shajing station Gongming point Fuyong point Songgang point [Longgang District] Longgang station Pingshan station Buji station Bantian station [Yantian District] Yantian station

Product advantages

Data support

due to the needs of the industry, Shenzhen Yinjie Express Co., Ltd. has carried out on-the-spot investigation and detailed records of all streets and alleys in Shenzhen, collected the names of all road sections, buildings and units in Shenzhen, and made a solid map. On this basis, we have developed the address condition database software. Through the system processing, we can accurately divide the mail according to the delivery route, avoid the sorting link in the traditional delivery process, directly enter the delivery state, simplify the sorting workflow, and improve the delivery quality and speed.

Flexible service

in order to improve the success rate of delivery, in all express delivery enterprises, Yinjie express takes the lead in setting up a night delivery team to meet customers who cannot receive timely service during the day. This service improves the delivery efficiency, enhances the delivery quality and improves the delivery success rate. In addition, Shenzhen Yinjie can change the new delivery address according to customer requirements.

system management

in order to strengthen the management of commodity distribution, Shenzhen Yinjie has developed a logistics distribution management system based on financial products and B2C business model. The system completely designs the B2C business model and effectively controls the information flow, goods flow and capital flow of commodities.

Distribution marketing

in the process of distribution, there are many employees of distribution enterprises who do not really stand in the perspective of customers to carry out distribution services. Shenzhen Yinjie Express Co., Ltd. has launched distribution marketing service when distributing credit cards to a bank, and carried out on-site marketing when customers refuse letters, which has improved the success rate of distribution.

Call center -- an important link to contact customers

Shenzhen Yinjie Express Co., Ltd. has a fully functional call center, which provides integrated services from letter consultation before delivery to service quality tracking and complaint after express delivery. In the complaint process: telephone first inquiry system, exclusive complaint handling specialist, complaint response time limit, on-site solution response.

Value added services

Shenzhen Yinjie is equipped with a special account manager for each service project while doing a good job in the distribution of each business. The account manager will analyze the reasons for the return in detail every month, and prepare a distribution service analysis report based on the key nodes of the customer demand for the project extracted by the customer service department. At the same time, we put forward corresponding solutions to the problems existing in the distribution process of Yinjie express and customers, so as to simplify the process and improve the service quality.

contact us

5th floor, xingnanhua building, 103 Meihua Road, shangmeilin, Futian District, Shenzhen City, Guangdong Province

Chinese PinYin : Yin Jie Su Di