Many telemarketers make 100 strange calls every day, hoping to make 88 deals. In fact, if you don't understand the needs of customers, your sales are doomed to be unsuccessful. Therefore, before you call the customer, you should first understand the customer's needs in detail.
In addition, the understanding of customer needs should be complete and clear.
It means that we should have a comprehensive understanding of customers' needs. What are the needs of customers? What is the most important of these requirements for customers? What are their priorities?
Clarity means to know what customers' specific needs are and why they have them. Many marketers are aware of customers' needs. For example, customers say, "I'm going to have smaller laptops." This is a specific demand, but they don't know why customers want smaller laptops. "Clear" means that we can find the cause of customer demand, which is also the demand behind the demand and the real driving force for customers to take measures. Finding this motivation will be very helpful for us to guide customers to make decisions.
Chinese PinYin : Da Dian Hua Qian Xian Le Jie Ke Hu De Xu Qiu
Before making a phone call, understand the customer's needs
Keep in mind the "nine Taboos" of dressing!. Chuan Yi Jiu Ji Yao Lao Ji
Recommend three products to customers. Tui Jian Gei Ke Hu De Chan Pin Zui Hao Shi San Kuan
Don't show off in front of colleagues. Bu Yao Zai Tong Shi Mian Qian Xuan Yao Zi Ji
Religious taboos should be considered when ordering. Dian Cai Shi Yao Kao Lv Lai Bin Zong Jiao Jin Ji
Arms crossed in front of the chest is the embodiment of inner superiority. Shuang Bi Jiao Cha Bao Yu Xiong Qian Shi Nei Xin You Yue Gan De Ti Xian
Asking relatives to do business also requires "investment". Qiu Qin Qi Ban Shi Ye Yao Tou Zi
Remember what your boss says occasionally. Lao Ji Shang Si Ou Er Tu Lu De Hua
What etiquette should we pay attention to when picking up a station. Jie Zhan Shi Ying Zhu Yi Na Xie Li Yi
Make an appointment in advance when visiting. Bai Fang Shi Yao Ti Qian Yu Yue
Impromptu speech should be preemptive and catch the audience. Ji Xi Jiang Hua Yao Xian Sheng Duo Ren Zhua Zhu Ting Zhong