Raise one side to withdraw voluntarily

As the saying goes: "a slap does not make a sound." After both sides accept their own mediation, they can consider attacking one side and let it withdraw from the dispute. If the other side has no conflict object, the dispute will be resolved naturally.

Let the parties withdraw from the dispute for the sake of face saving. Praise one of the parties, tell something he was proud of, arouse his sense of honor, and make him withdraw from the dispute in order to save his sense of honor and face. This method is very effective for the vast majority of well-educated people, because honor and face are often valued by them, which are their motivation to restrain themselves.

Xiao Wang and Xiao Liu are two new young teachers in our school. Xiao Wang is considerate and considerate; Xiao Liu is reckless but has strong professional ability. Two people because of a small dispute, Xiao Wang said but Xiao Liu, and was Xiao Liu training meal, feel very aggrieved, go to the headmaster complain. The headmaster said, "Xiao Wang, you have a good temper and are considerate. Everyone appreciates you. You are a meticulous person. Xiao Liu is an acute man. He has a bad temper and doesn't even know what he said. How can you argue with him? How can you feel aggrieved for such a little thing? " The words made Xiao Wang feel sweet and sour, and he never argued with his colleagues again.

In the case, the principal skillfully used this method. He praised Xiao Wang first, and then emphasized the gap between them, so that the listener was praised, so as to easily resolve the conflict between them.

However, when using this mediation method, you must pay attention not to hurt the self-esteem of the other party. You'd better not say "elevation" to one party in front of the other party, otherwise you will get twice the result with half the effort and have a poor effect.

In addition, it is also a good method and skill to tell the client a very important thing to let him feel his status and value, so that he can withdraw from the dispute. The reason why conflicts persist is often the result of irrational emotion. Therefore, when mediating a conflict, if we put forward something that can arouse one party's rational thinking and divert its attention, we can often achieve the purpose of letting one party withdraw from the dispute and resolve the conflict.