Hilton Hotel

Hilton Hotel

Hilton International Hotel Group (HI), a branch of Hilton Group, headquartered in the UK, has the right to use the "Hilton" trademark worldwide except in the United States. Hilton International Hotel Group operates and manages 403 hotels, including 261 Hilton Hotels, 142 Scandinavian hotels for the mid market, and 18 Conrad hotels in 12 countries jointly operated with North American based Hilton hotel management company. Its global marketing alliance with Hilton hotel management company makes the total number of hotels under both sides exceed 2700 worldwide, among which more than 500 hotels share the Hilton brand. Hilton International has more than 71000 employees in 80 countries around the world.

founder

Conrad Hilton（ KonradN.Hilton 1887-1979): King of hotels, hotel tycoon, founder of Hilton Hotel Group. Hilton (Konrad, 1887-1979), an American Hotel magnate, is known as the king of hotels. Born in 1887 in New Mexico, he was one of the top ten plutocrats who once controlled the American economy. He served in the army during the first World War and was sent to the European battlefield. After the war, he retired and later ran a hotel business.

Scope of services

Conrad, the world's 18 award-winning super luxury hotels, is located in the capitals and exotic resorts of countries in Europe, America, Asia Pacific and Middle East / Africa. Conrad creates value for business and leisure tourists by establishing and maintaining the highest level of service and adhering to the famous concept of "Conrad service culture". The hotel rooms are comfortable and exquisite, the restaurant is noble and elegant, the fitness club is well-equipped, and the conference facilities are high-end and complete. From 2005 to 2007, Conrad also plans to add five hotels in the United States, Thailand, Japan and the United Arab Emirates (Dubai). All Conrad Hotel guests can enjoy the services of Hilton global reservation center and its famous customer loyalty program, Hilton Honors (R). Hilton Hotels in the United States are owned and managed by Hilton Hotel Management Company (HHC).

Hotel concept

Hilton's motto in running the hotel business is: "did you smile at your guests today?" This is also the core content of his book "feel at home". The Hilton Hotel was founded in 1919. In less than 90 years, it has expanded from one hotel to more than 100, covering all the major cities on five continents of the world, becoming one of the largest hotels in the world. For more than 80 years, Hilton Hotel's business has been so good and its wealth has been growing so fast. What is the secret of its success? Through research, it is found that the secret of its success lies in firmly establishing its own corporate philosophy, upgrading this concept into brand culture, implementing it into every employee's thought and behavior, creating a cultural atmosphere of "being at home" and paying attention to the employees The cultivation of work etiquette is reflected through the "smiling service" of service personnel. Donald Hilton, the 89 year old chairman of Hilton Head Office, has been inspecting Hilton Hotels and hotels in various countries for more than 50 years. Hilton flies from one continent to another every day, from one country to another. Special trip to see if Hilton etiquette is implemented in the actions of employees. Today, Hilton's "Hotel Empire" has extended all over the world, and Hilton's assets have grown from $5000 to tens of billions of dollars. Hilton Hotel has annexed the so-called "king of hotels" of the New York Waldorf's ostoria Hotel and bought the so-called "Queen of hotels" of the New York plasa Hotel, which is famous in the global hotel industry. Hilton believes that hotels are a service and hospitality industry. In order to meet the requirements of customers, Hilton empire is full of smiles everywhere. In terms of organizational structure, Hilton tries its best to create a complete system as far as possible and become a comprehensive service organization. Therefore, in addition to providing perfect accommodation, Hilton hotel also has a complete set of service organizations and facilities, such as coffee room, conference room, banquet hall, swimming pool, shopping center, bank, post and telecommunications, flower shop, clothing shop, airline agency, travel agency, taxi station, etc. The rooms are divided into single room, double room, suite and deluxe suite for head of state officials. The restaurant also has high-end restaurants and convenient fast food restaurants. All the rooms are air-conditioned. Indoor equipment, such as wine cabinet, telephone, color TV, radio, refrigerator, etc., make the visitors to Hilton Hotel feel "at home".

Development history

1907

At the Christmas of the year of the great economic panic in the United States, a 20-year-old named Conrad Hilton opened a family hotel in a adobe house full of groceries in San Antonio, New Mexico, to make a living and celebrate his birthday. He also said to his mother, "I want to raise 1 million dollars to build a new hotel named after me." He pointed to a large number of place names in the newspaper and said, "I want to build hotels in these places and open one a year."

1928

It's also Christmas. 21 years later, Conrad Hilton's 41st birthday, all these dreams come true one by one, and the speed is much faster than expected. In Dallas, Abilene, Waco, Marin, Plainview, San Antonio and La Burke have built the Hilton hotel named after him.

1949

Hilton International Company split from Hilton Hotel Company and became an independent subsidiary.

1964

Hilton International is listed in New York.

1967

In the 20 years of 1967 and 1987, Hilton International was acquired three times, and finally purchased by Hilton Group, formerly known as ladbrook group.

1988

Enter the Chinese market.

2004

Hilton takes the lead in leisure and innovates the Hilton rest room. This new room creates a unique environment in which customers can recover their physical strength and spirit. The dimmable lighting is bright or dark, and the air is full of fresh fruit flavor and flower fragrance, which helps customers relax and rest. Now, even the clothing requirements of hotel staff are greatly relaxed. Employees can even wear their favorite clothes to serve the guests.

2005

In March 23rd, Hilton international hotel group revealed that its top end, only 17 luxury brand hotels in the world, CONRAD (Conrad) will enter the mainland China market. The first hotel is expected to be located in Shanghai Xintiandi area. The Conrad brand of Hilton will enter Shanghai, which is a hotel with stage entertainment function. On June 7, Hilton International Hotel Group (HI) and China real estate group (CFG) signed an agreement in Beijing, announcing that "Conrad" hotel will be located in Beijing; Scandic, an economic hotel brand of the group, signed a contract at the same time. Both projects are developed by CFG Overseas Development Co., Ltd., and are planned to open before the 2008 Beijing Olympic Games. Conrad, the Hilton Hotel Group, has only 18 hotels in the world. Conrad Hotel in Beijing has 200 rooms and 100 serviced apartments; Scandinavian hotel has 400 rooms and 100 serviced apartments. This is the first Scandinavian hotel outside Europe. Beijing will become the first city in the world to have all three Hilton International brands, including Conrad luxury hotel, Hilton luxury hotel and Scandinavian economy hotel for mid market. In July, the US "hotels" magazine published the statistics in 2004. Hilton Group (US) had 2259 hotels and 358408 rooms in 2004, ranking 11th; in 2003, it ranked 10th, with 2173 hotels and 348483 rooms. under an agreement between the companies, Hilton International and Hilton Hotels Corp. (HLT) share the right to operate the Conrad brand, including 17 hotels in 13 countries. Hilton International has the right to use the brand name of Hilton in all regions except the United States. It owns brands such as Hilton, Scandic and Conrad, and operates 403 hotels, 261 of which are named Hilton, and 142 of which are Scandic brands for the mid-range market. Hilton International Hotel Group is a branch of Hilton Group, which is headquartered in the United Kingdom. It owns the right to use the Hilton brand all over the world except North America. It manages 405 hotels, including 263 Hilton Hotels and 142 Scandinavian hotels. It has more than 70000 employees in 78 countries and more than 10 Hotel brands at different levels. Hilton International Group is famous for its cautious development in the world. On December 29, Hilton Group, a hotel and gaming company, announced that it would sell its shares to Hilton Hotels Corporation for 3.6 billion pounds (6.2 billion dollars)

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