Express every day(tian tian kuai di )
Express every day
Founded in 1994, Tiantian express is now headquartered in Nanjing, with more than 100000 employees and more than 10000 outlets. Since its establishment, Tiantian Express has continuously met the market demand and established a huge business organization and service network of market collection, market development, logistics distribution, express delivery, etc.
After nearly 20 years of development, Mr. Xi Chunyang, the current chairman of the board, acquired and reorganized in 2012, opening a "new era of everyday". Daily express service customers more than 300000, including more than 100 of the world's top 500 customers, customer groups throughout e-commerce, textile and clothing, pharmaceutical and chemical industry, high-tech IT industry, freight forwarding enterprises, import and export trade, manufacturing and other fields. On September 16, 2015, Shentong and Tiantian express announced a major strategic restructuring. On January 3, 2017, Tiantian express was wholly owned by Suning cloud business. In 2017, the microblog industry consumer attitude list was published: 77.73% of Daily Express's negative comments. On October 28, 2017, Tiantian express headquarters moved from Hangzhou to Nanjing Suning headquarters park, and all employees of Tiantian express formally joined Suning headquarters park.
Brand concept
Every day express has been adhering to the business philosophy of "fast logistics, safe arrival, quality service and pursuit of satisfaction". there are more than 300000 logistics customers every day, including more than 100 of the world's top 500 customers, covering e-commerce, textile and clothing, pharmaceutical and chemical industry, high-tech IT industry, freight forwarding enterprises, import and export trade, manufacturing and other fields. On August 16, 2012, Tiantian express was acquired as the new Tiantian express and established an excellent and stable management team. In order to improve the overall service quality of the company, daily express has set up operation system, network management system and guarantee system to provide customers with 24-hour all-weather guarantee service.
Enterprise system
Network management system
Join the investment, network planning and construction management, customer oriented solicitation, dispatch, guarantee express last mile
Security system
Administration, back office, human resources, procurement, information, planning and publicity and other related management, to provide security services for operation management and network management
Enterprise history
Set sail:
on October 8, 1994, Tiantian express company was officially registered;
Lay a solid foundation
In 2003, there were 102 companies in the whole network, and the total number of Express items exceeded 4.4 million;
Cooperation and complementarity
HNA Group invested in Tiantian express, and HNA grand Xinhua logistics withdrew its investment in August 2012;
Reorganize and break through
On August 16, 2012, Xi Chunyang, chairman of the board, acquired and reorganized to create a new era with "new starting point and new future". on September 16, 2015, Shentong and Tiantian express announced a major strategic restructuring. The two enterprises will carry out resource integration in the fields of operation, products, information technology and the last mile of express. The purpose is to accelerate the service level of the enterprise and improve the service ability of the enterprise.
Service Area
Tiantian Express has joint ventures and wholly-owned subsidiaries in Shanghai, Hangzhou, Beijing, Nanjing, Guangzhou, Wuxi, Jinan, Qingdao, Hefei, Dongguan, Wuhan, Tianjin, Xi'an, Fuzhou and Changsha, more than 2000 franchisees, more than 10000 outlets and more than 100000 employees nationwide. Its network covers more than 300 prefecture level cities and 2800 counties (including county-level cities and districts) in China, basically covering the whole country It is a city at or above the county level, radiating most of the prefecture level cities in China. At present, no blind area delivery has been realized in Jiangsu, Zhejiang, Shanghai and Anhui, and the express network layout focusing on the Yangtze River Delta, Pearl River Delta and Bohai rim has been formed.
Transportation and distribution
Daily Express has more than 30000 buses and nearly 400 air routes. There are more than 1000 independent call centers in China, with more than 4000 seats. More than 100 distribution centers have been set up in Northeast, north, central, East and South China, which are distributed in key cities in China to ensure all-weather transportation of goods. use safe and fast fully enclosed van to ensure transportation: GPS global positioning system can track the running position of vehicles at any time, query the midway condition of goods, timely handle all kinds of abnormalities, and feed back to relevant departments and customers; PDA cargo label scanning can make the process of unloading, warehousing, loading, moving and clearing of goods faster, and ensure the safety of goods and the actual effect of transportation.
service products
According to the different needs of customers, set up local express, remote express, Hong Kong and Macao express, Taiwan express, international express and other products, and provide value-added services such as payment collection and payment on arrival.
Express Service
one
City Express Service
two
Domestic express service
three
Express service in Hong Kong and Macao
four
Taiwan Express Service
five
International express service
Payment for goods
According to the transaction agreement between sender customer (seller) and receiver customer (buyer), daily express can provide fast goods (goods) special delivery for sender customer, and collect payment for goods from receiver customer on behalf of sender customer; at the same time, it can provide the service of returning payment for goods next week or every other week.
Collect service
The express freight is paid by the recipient, which provides you with more flexible and comprehensive service in express activities. This business is applicable to all customers who need to pay on delivery.
Integrated services
The company provides professional warehousing and distribution management services every day, mobilizes senior warehouse management personnel and makes full use of the resources of existing bases and distribution centers in the country, adopts advanced WMS and BOS information systems, integrates transportation management, warehouse management and order management, and makes personalized solutions according to customer needs.
E-commerce services
The four "e-commerce warehouses" in Beijing, Shanghai, Dongguan and Chengdu, with a capacity of nearly 20000 square meters, are specially designed for e-commerce users. Businesses only need to provide order data and deliver goods to designated warehouses. Including unloading, quality inspection, tally, picking, packaging, distribution, documentary, information push and other one-stop services.
corporate culture
Enterprise tenet
Serving the public and contributing to the society
the tenet of Daily Express is to "serve the public and contribute to the society" - to provide every customer with meticulous and high-quality service every day with true and pure heart and safe and practical action. every day express integrates social responsibility into every link of enterprise development, and makes every day grow from success to excellence.
Corporate philosophy
Fast logistics, safe arrival, quality service and pursuit of satisfaction
based on the concept of "convenient, fast, safe and intimate", Tiantian express is dedicated to providing every customer with high-quality service. Take good care of every express, with smooth transportation network and dedicated courier team, to ensure the safe and timely arrival of express.
Enterprise spirit
Honesty, pragmatism and innovation
honesty is the foundation of everyone and the premise of maintaining high quality every day. The quality based on honesty is the daily commitment to employees and society. Tiantian people adhere to the excellent quality of honesty and trustworthiness. Pragmatism is the foundation of sustainable development. In the process of serving the public and the society, everyday people are steadfast, willing to work, step by step, and can not tolerate any falsehood. innovation is not only a magic weapon for an enterprise to keep its vitality forever, but also the essence of enterprise culture every day. Tiantianren adheres to the concept of providing high-quality service, innovates and replaces the old, constantly creates and changes, so as to realize the rapid development of tiantianren express.
Slogan
Express every day, accompany every day
Customer Guide
Express suggestions
Customer Guide: first of all, it is recommended to add a layer of transport packaging to the original packaging of the goods.
1. Kraft paper soft envelope: only paper (or soft texture) articles are allowed, thickness limit: 1.5cm, weight limit: 500g; the length of the four sides of the packaged articles shall be less than the corresponding length of the envelope, and the volume shall be less than the envelope volume. Once the articles are loaded, the seal must be firmly adhered. 2. White paperboard hard envelope: only paper (or soft texture) items are allowed; 3. Plastic waterproof bag: only clothing items and paper (or soft texture) items are allowed; weight limit: within 500g. The length of the four sides of the packaged goods shall be less than the corresponding length of the plastic waterproof bag, and the volume shall be less than the volume of the plastic waterproof bag. Once the goods are loaded, the seal must be firmly adhered. 4. Small items such as hardware, small electrical appliances, articles with edges and corners, hard texture, overweight iron pieces, etc. are recommended to be packed in cartons and covered with a layer of woven bags.
Express Service Agreement
1. This Agreement shall be established after the sender and the receiver of the pickup company sign or seal on the express waybill. 2. The company has the right to inspect the express other than the letter according to the relevant provisions of the state, but has no obligation to accept or return the prohibited items and the items refused to be inspected. 3. The sender is not allowed to deliver explosive, inflammable, corrosive, radioactive, toxic articles, narcotic drugs, psychotropic substances and other articles prohibited by the state, and the violator will bear the relevant legal responsibility. 4. The sender has the obligation to pack the express properly according to the nature, state and weight of the express, so as to ensure that it is firm and intact, and can prevent the package from cracking, leakage and loss during transportation; prevent the goods from being damaged or deteriorated due to stacking, friction, vibration or changes in air pressure and temperature; and prevent the express from being damaged or lost due to improper packing of the sender The sender shall bear the responsibility. 5. In case of damage or loss of the delivered goods due to the company's reasons, this contract will exempt this shipment
Chinese PinYin : Tian Tian Kuai Di
Express every day
