Guotong Express(guo tong kuai di )

Guotong Express

Established in Shanghai, Guotong express is a brand express company with network covering the whole country. Over the years, it has won the honorary titles of "top ten influential brands in China's express industry" and "top ten customer satisfaction brands in China's express market". It has an advanced global pod tracking and query system and uses advanced professional automation software system for comprehensive management, enjoying a high reputation in the industry.

On this basis, the company has invested a lot of money to expand the express distribution center directly under the Shanghai headquarters in East China, South China, North China and other places, and expand the scope of the company's direct business. The direct business provinces include Guangdong, Hainan, Fujian, Jiangsu, Zhejiang, Shanghai, Anhui, Shandong, Hubei, Beijing, Hebei and other key provinces.

The company has about 50000 employees and more than 40 distribution centers all over the country. There are more than 500 trunk lines and tens of thousands of vehicles in the whole network. The company's service items include international express, domestic express, logistics distribution and warehousing, etc., providing domestic services such as daily delivery, next morning delivery, next day delivery and next day delivery. At the same time, it has carried out value-added services such as freight on delivery, e-commerce distribution, signing and returning. The customer group covers e-commerce, manufacturing, high-tech IT industry, retail and other fields.

Guotong Express has an advanced management team and a large number of talents. In order to better serve customers and create a first-class domestic express brand, with the support of Honglou group, the company has invested a huge amount of money to purchase land in East China, South China, North China and other regions to expand the express distribution center directly under the Shanghai headquarters, and the key areas are equipped with automatic assembly line operation equipment.

Guotong express always adheres to the highest service concept of "serving the people and harmonizing thousands of families", constantly reforms and innovates, continuously promotes the construction of network and system, and wholeheartedly provides customers with the highest quality express service.

corporate culture

Guotong express service tenet: serving the people, harmonious management concept

management philosophy

Whole network, joint operation

logistics and information flow are the basis for the survival and development of enterprises and the blood and power for the operation of modern enterprises. Modern express industry is not only a commercial logistics, but also closely related to people's life. Express delivery can be called the third party logistics, its service network can be said to have spread to everyone and every family, as long as there are people, there will be express delivery. For such a professional third-party logistics company, it is self-evident that the importance of ensuring the smooth service network. The most important thing in the daily management of Guotong express is to turn all the people into this network, use the feelings of thousands of families to do the business of express delivery, and ensure the safety, smoothness and quickness of express delivery with iron discipline. Information flow is as important as logistics. Information flow includes management information up and down, employee thought dynamic reflection, customer feedback, email delivery tracking confirmation. Information flow management is also an important content and task of daily management of Guotong express.

Joint stock system, militarized management

Guotong express implements the unified management of the group and actively moves towards the direction of military management. Franchisees must strictly implement the decisions of the headquarters, implement the policies of the headquarters in a bundling mode of operation, and abide by the regulations of the headquarters. Under the premise of strengthening the unified command of Guotong express headquarters, the franchisees are managed in strict accordance with the company law, with appropriate authorization and joint-stock system. Franchisees are strong if they are controlled, weak if they are out of control, and chaotic if they are not controlled. The management of franchisees should follow the strategy of proper authorization and effective monitoring, timely prevent, detect and deal with various management loopholes, increase efforts to support high-quality franchisee outlets, and regularly rectify or even eliminate bad outlets.

Win by virtue, equal rights and responsibilities

the daily management of employees should follow the principle of operation details and equal rights and responsibilities. On the one hand, the responsibilities and operation rules of each post should be clearly formulated to make all levels, departments and individuals of Guotong express understand their responsibilities in the realization of organizational goals. The staff's daily behavior should be based on rules and laws. On the other hand, responsibility corresponds to rights, first responsibility and then rights. Guotong express emphasizes and guarantees various rights of departments and employees who bear certain responsibilities.

Standardized management and cultural management

Guotong express must be standardized, institutionalized and quantified under the premise of unified thinking. The management personnel of Guotong should be the cadres who can be trusted by the leaders, the masses and the individuals. The company has set up a humanized management system and respects the various benefits and requirements of each employee. Here, how much labor you have, you will get how much. It ensures the realization of employees' vital interests from the system and makes the system serve people. It is the innovation of Guotong express system management. Business philosophy we set up the values of customer first and employee first.

management idea

we set up the values of customer first and employee first. We always follow every promise we make to our customers. We adhere to the principle of "serving the people, harmonious" to provide customers with quality services. We will govern the enterprise by the way of morality and carry forward the traditional Chinese culture. We work hard, dare to be the first, realize the first-class service of Guotong express, and strive for the upstream. We undertake corporate responsibility and social responsibility, be responsible to the enterprise, employees and customers, and realize the highest concept of serving the people.

Guotong express adheres to the service concept:

Serve the people, harmonious family!

Promise of Guotong express to customers:

We should use the feelings of thousands of families to do the things of thousands of families!

Five year development goal of Guotong express:

One year is the same, two years is different, three years is different, four years is different, five years is different!

Business introduction

General receipt

Business introduction:

provide high-level door-to-door express service covering the whole country, Hong Kong, Macao, Taiwan and the world. Standard pricing and standard operation process are adopted, and all links are shipped, transferred and delivered at the fastest speed.

Specific services include:

intra city express delivery; intra city - non local express delivery; intra city - Hong Kong, Taiwan express delivery; intra city - international express delivery; on arrival express delivery (payment after delivery of goods, referred to as "on arrival", that is, the freight of the express is paid by the receiver); collection of payment on behalf of the consignor (the value-added business of collecting money from the consignor to the consignor when carrying and distributing goods).

Notice for joining

Franchise criteria

1. The legal person must have a legal and effective business license, take express delivery as the main business scope, have a legal business place, and must comply with the provisions of various national laws and regulations and express service standards; the natural person must refer to the form of legal person, but must complete the legal business procedures within 90 days after signing the relevant contract. 2. The registered capital of the franchise outlets shall not be less than RMB 500000; at the same time, they must have strong economic strength and risk resistance ability. 3. The franchised outlets must pay the risk deposit and network construction fee and other related fees according to the regulations of the headquarters, and pay the various fees stipulated by the headquarters on time; 4. For opening outlets in cities above prefecture level, the initial investment shall not be less than 1 million yuan, and the staff shall not be less than 30 people. The initial investment in cities above the county level shall not be less than 500000 yuan, and the number of staff shall not be less than 15. 5. Franchise outlets must carry out standard decoration for stores according to the requirements of the headquarters, and carry out acceptance after clothing, body advertising and other VI are standardized. 6. New franchised outlets must carry out business in strict accordance with the provisions of "Guotong express network contract". 7. Any legal person (Manager) who joins Guotong express network shall not set up Guotong express network and other express company outlets in other cities in China without authorization of the headquarters, and shall not cooperate with other express companies. 8. The business legal person must have a technical secondary school (senior high school) degree or above, have a certain management and operation ability, and have a strong service concept and team spirit; 9. The legal person and all employees of the network must understand the business and legal knowledge related to express delivery, have a certain risk awareness, and have a strong ability to deal with various emergencies; 10. The franchise network The site must have corresponding vehicles, personnel and all hardware facilities and equipment for using the information management system of Guotong Express; 11. It must abide by the management systems of the headquarters and obey the management of the headquarters unconditionally; 12. It must participate in various professional training and meetings arranged by the headquarters unconditionally;

Franchise process

1. The franchised outlets shall fill in the approval form for the opening of Guotong express outlets, and the regional manager shall report it to the corresponding management center in written form according to the actual situation; 2. After the development planning center reviews, investigates and investigates the franchised outlets, they can join Guotong express network. 3. The development planning center shall sort out the relevant information and report it to the general manager for approval after the approval of the franchised outlets; 4. For the signing of "Guotong express network contract", the franchised outlets must remit money to the headquarters financial settlement center through the bank, pay the Guotong express network deposit and related fees, and the development planning center shall receive the receipt from the headquarters financial settlement center According to the approval of the general manager's office, the "Guotong express network contract" can be formally signed. 5. When the franchised outlets sign the "Guotong express network contract", they must pay the network deposit, payment deposit, brand use fee, construction fee, trademark use fee and other fees at one time according to the regulations. 6. After the approval of the management center, the data will be returned to the network service center, and the network service center will inform the financial settlement center, network operation center, R & D center, East China Management Center, peripheral management center and comprehensive center respectively, and the network service center will issue the opening notice

Chinese PinYin : Guo Tong Kuai Di