Red vest
Red vest is a comprehensive service network specialized in the after-sales service transaction of furniture, household appliances and other large household products, providing one-stop after-sales services such as distribution, installation, repair and maintenance of furniture and household appliances for merchants and consumers. It provides free information of 20000 service providers in 660 cities across the country. The information is open, the price is transparent, the choice is free, the transaction is fair, the red vest guarantees the transaction, and the user has zero risk to solve all after-sales service problems.
Website background
At present, the network sales of furniture and household appliances are in full swing, but the after-sales warranty and quality assurance have become the bottleneck of the development of merchants. It is expensive for retailers to set up their own service teams, and it is difficult to find a guarantee team for after-sales outsourcing. The distribution of after-sales service market, the limited influence of outlets, the single source of customers, the uneven service level of many outlets, and the lack of standardized standards have become the bottleneck restricting the development of home e-commerce. Aiming at the phenomenon of service industry, red vest provides comprehensive solutions, breaks through the bottleneck of industry development, caters to the development trend of Internet, and promotes the healthy development of home and other service industries.
Website positioning
Established in 2014 with a registered capital of 5 million yuan, red vest focuses on building a secured transaction platform for the service industry. Through self construction, co construction, cooperation, transformation and other modes, on-site certification of service providers, actual evaluation and tracking evaluation of service providers for each order. Use Internet technology to establish an open, transparent and shared data application platform to provide high-quality services for e-commerce enterprises, logistics companies and service providers, and support the development and upgrading of the service industry to high value-added areas. To help consumers to solve all the service needs in life; to provide production / sales enterprises with honest Anwei service outlets, convenient online transactions, reliable Anwei service quality and perfect return visit evaluation system. The main users of the website are buyers of online shopping, sellers of online sales and trunk logistics companies. Users can find the information of local service providers on the website, and can directly place orders to complete distribution, installation, maintenance and other services.
Solving problems
1. High cost of self built service team
Red vest provides reliable certification service providers nationwide, saves a lot of after-sales costs, and has national service capacity free of charge.
2. Difficult service management
Red vest on-site certification of national service providers, to ensure the authenticity and reliability of qualifications, professional customer service personnel tracking, 24-hour online service; real-time feedback abnormal information, and provide system data analysis.
3. Service tracking is difficult
Through the red vest trading orders, professional customers 100% tracking, red vest service platform order management system real-time understanding of service processing status.
4. No guarantee of service completion
Red vest guarantee transaction, four hours after placing the order, 48 hours to complete and feedback, maintenance warranty for three months.
Site type
Red vest is a service trading platform, Beijing ICP Bei 14009518-1
Website function
1. Online guarantee transaction; users can publish the after-sales service demand on the red vest service website, one-to-one special person to accept and arrange the service provider, and intimate tracking service.
2. Businesses and users can find service teams online; red vest provides free information about 660 cities, more than 3000 urban areas and counties, and 20000 after-sales service outlets.
3. Service provider platform; provide free entry channels for service providers with professional skills such as logistics distribution, handling and installation, repair and maintenance.
4. Red vest provides a comprehensive shared accessory library, standardizes accessory price, realizes online transaction, unlimited communication and free choice;
5. It provides one-stop green services for consumers, such as after-sales service consultation, information, standardized price and online transaction of various household appliances and furniture; and provides services such as industry information, service business, management improvement, technical support, human resources, parts collection and professional training for Anwei outlets.
Website vision
Building a platform of integrity
Establish standard line standard
After sales service
Safe, efficient and satisfied
Nature of Business
It is a comprehensive service network that provides information of national service providers, specializes in after-sales service transactions of furniture, household appliances and other large household products, and provides one-stop after-sales services such as distribution, installation, repair and maintenance of furniture and household appliances for sellers and users.
Founder: huianju (Beijing) Information Technology Co., Ltd
Website registration certificate No.: Jing ICP Bei 14009518-1
Notice of infringement
On October 26, 2020, the red vest app was notified by the information and communication administration of the Ministry of industry and information technology of the people's Republic of China for its infringement on the rights and interests of users.
Chinese PinYin : Hong Bei Xin
Red vest
Chengdu Dongjun Logistics. Cheng Dou Dong Jun4 Wu Liu
Guizhou Xingcheng Express. Gui Zhou Xing Cheng Kuai Di