Although everyone expects friends to get along well with each other, sometimes the past goes against their wishes, and some unpleasant conflicts will occur between friends. Good at solving these conflicts will effectively prevent the rupture of interpersonal relationship. Psychologists put forward some effective steps to help people control and eliminate conflicts
(1) I believe that all conflicts can be resolved.
(2) Objective understanding of the causes of conflict.
(3) Specifically describe the conflict.
(4) Ask others if your ideas are objective.
(5) Propose possible solutions to the conflict.
(6) Evaluate these methods and select the best one that is beneficial to both sides.
(7) Try to use the best method chosen.
(8) Evaluate the implementation effect of the method and revise it appropriately.
Chinese PinYin : Shan Yu Jie Jue Chong Tu
Good at conflict resolution
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