Train tickets for the first day of the Spring Festival will be on sale from now on, and the waiting deadline for ticket purchase will be adjusted to 2 hours before driving

The train tickets for the first day of the Spring Festival transportation opened today!

On January 3, the train tickets on January 17, the first day of the Spring Festival transportation in 2022, were officially put on sale.

This year's Spring Festival travel lasts from January 17 (December 15 of the lunar calendar) to February 25 (January 25), a total of 40 days. According to the current national railway ticket pre-sale period of 15 days (including the same day): the train ticket on January 17, the first day of spring transportation in 2022, will be opened on January 3; On January 17, you can open a train ticket for new year's Eve on January 31; On January 18, you can open the train ticket on February 1, the first day of the first month; On January 23, you can open the train ticket for the return on February 6 on the sixth day of the first month; On February 11, you can open the train ticket for February 25, the last day of the Spring Festival transportation.

Previously, the railway department had predicted that due to the year-on-year growth of the railway spring festival transportation capacity in 2022 and the impact of the normalized epidemic prevention and control situation on the passenger flow of the Spring Festival transportation, the shortage of tickets during the Spring Festival transportation will be greatly alleviated. Surging news reporters learned from Shanghai railway station (under the jurisdiction of Shanghai railway station, Shanghai South Railway Station, Shanghai Hongqiao Railway Station, Shanghai West Railway Station, Nanxiang north railway station, Anting north railway station and Anting West Railway Station) that the spring transportation passenger flow in 2022 is mainly composed of basic flow, family visit flow, migrant work flow and student flow. When the epidemic situation is controllable, there will be a small amount of tourist passenger flow. In the early stage of the Spring Festival transportation, the flow of students and migrant workers will be started in advance. The passenger flow is expected to be relatively concentrated one week before the Spring Festival holiday and one week after the Lantern Festival.

With the opening of new lines such as the Beijing Hong Kong high-speed railway anjiu section and the Jiangxi Shenzhen section in 2021, the train and transportation volume from Shanghai railway station to Nanchang, Shenzhen and other places have been further expanded, and the train operation time from Shanghai to Shenzhen and other places has been greatly shortened, making preparations for the upcoming Spring Festival passenger departure in 2022.

The railway department reminds passengers that they should not only calculate the date to buy spring festival transportation tickets, but also pay attention to that the starting time of tickets at each railway station is different. In Shanghai, the starting time of new tickets at each railway station is as follows: 13:30 at Shanghai Hongqiao Station, 14:30 at Shanghai station, Shanghai South Station and Shanghai West Station (Anting West, Anting north and Nanxiang North). If the tickets are sold out, don't worry. When purchasing tickets on 12306 website and app, you can select the "standby ticket purchase" function to submit the ticket purchase demand according to the date, train number and seat type. After the ticket payment is prepaid, the ticket sales system will automatically arrange the online queue for standby. In case of refund or balance, 12306 system will automatically cash the ticket and notify the passenger of the ticket purchase result.

In addition, in order to adapt to the passenger travel law under the condition of epidemic prevention and control, the railway department has also improved the service measures of ticket sales, refund and change. It is reported that the ticket service time of 12306 website (including mobile client) is extended from 5:00 to 23:30 every day to 5:00 to 1:00 a.m. the next day (except every Tuesday); Provide 24-hour internet ticket refund service. The deadline for ticket refund is extended from 25 minutes before driving at the station to before driving. A 12306 client login free ticket refund channel is added; Add online processing channels for the ticket change business after driving that can only be handled at the ticket departure station, and add the e-ticket change function at the self-service ticket terminal; Adjust the latest deadline for standby ticket purchase from 6 hours before driving to 2 hours; Provide passengers with temporary electronic identity certificates.