MIIT talks about "DITI travel app off the shelf": continue to strengthen app governance

On July 16, the topic of "didi travel app off the shelves" was electroacupunctured by China news network. Zhao Zhiguo, spokesman of the Ministry of industry and information technology and director of the information and communication administration bureau, said on the 16th that all competent departments and relevant departments formed a joint force to continue to strengthen the governance of APP according to their responsibilities.

On the 16th, the State Information Office held a press conference on the development of industry and information technology in the first half of the year.

A reporter asked a question and said that recently, Didi travel app was removed due to serious violations of laws and regulations and collection of personal information. In recent years, MIIT has been promoting the protection of APP personal information. What achievements have been made in this work since this year? How about the rectification of the app that infringed the user's rights and interests reported in the early stage? In the next step, what other relevant measures will MIIT take?

"This year, the Ministry of industry and Information Technology launched a special action for the governance of app, and adopted a series of measures, with obvious overall effect. The didi travel app you mentioned was taken off the shelves recently, and we are also concerned about this information. All competent departments and relevant departments form a joint force to continue to strengthen the governance of APP according to their responsibilities. " Zhao Zhiguo said.

Zhao Zhiguo pointed out that in the next step, we will continue to combine the current situation and focus on the hot issues concerned by users and the people, mainly from three aspects

First, strengthen the construction of systems and standards“ This is a starting point. " Zhao Zhiguo said, first of all, the Ministry of industry and information technology recently plans to jointly issue the "Interim Provisions on the management of personal information protection of mobile Internet applications" with relevant departments. This provision is relatively targeted, and opinions from all parties have been widely solicited, forming a consensus“ This is the key work to be done in the next step. At the same time, considering that there are more and more types of apps, we should make great efforts in the construction of systems, norms and standards, further improve standards and normative testing, and provide a more solid foundation and guarantee ability for governance. "

Zhao Zhiguo pointed out that the second is to carry out the "service perception improvement" action, especially to screen the app with poor user perception or experience, focus on the app with more complaints reported by users, start the service perception improvement action, and further increase the governance efforts, governance pertinence and governance effect on the basis of the original work, so as to further promote the improvement of APP service quality“ We believe that app involves thousands of families, and it is an important carrier for everyone's life, study and work. The relationship with everyone is getting closer and closer, so it is very necessary to carry out special actions. "

Third, on the basis of normalized supervision, we should look back at the problems in the early rectification, and establish a standing book and responsibility list system for key problems and key enterprises, especially for the problems that occur repeatedly and people are more concerned about, such as calling the address book, user location information permissions, etc. calling these data is not necessary for user scenarios, It does not conform to the minimum necessary principle of information collection, so we must strengthen the punishment. If the rectification is not in place and the implementation effect is not good, it should be incorporated into credit management on the basis of rectification. In a word, we should ensure that the rectified problem apps do not rebound and repeat, so that people have a better sense of acquisition and security, and use all kinds of apps in a safe and clean network environment to meet the needs of people's life, study and work.